Privacy Policy

Effective Date: 23rd March 2026
Last Updated: 23rd March 2026

Storywise ("we", "our", or "us") is a brand of Staartl Networks Private Limited, incorporated under the Companies Act, 2013 (India). We are committed to protecting the privacy of users of our website, mobile application, and related services (collectively, the "Services").

This Privacy Policy explains how we collect, use, store, and protect your information, and the choices available to you.

1. Information We Collect

1.1 Personal Information

• Name
• Email address
• Username and profile details
• Parent/guardian email (for child users, if applicable)
• Optional contact details

This data may be collected when you create an account, sign in, subscribe, or contact support.

1.2 Student Learning Data

• Quiz responses
• Learning progress
• Performance data
• Activity history and preferences

1.3 Device & Technical Data

• Device type and model
• Operating system and app version
• IP address
• Language settings
• Crash logs and diagnostics

1.4 Usage Data

• Pages or screens visited
• Features used
• Session duration and interactions

1.5 Cookies & Tracking

We may use cookies, local storage, and analytics tools to improve user experience. You can disable cookies via browser settings, though some features may not function properly.

2. App Permissions

• Internet access — to deliver content
• Storage access — to save content locally
• Vibration/Haptics — for interactive feedback
• Audio/Media — to play sounds
• Notifications — to send updates and reminders

3. How We Use Your Information

• Provide and improve learning services
• Personalize user experience
• Track progress and performance
• Respond to queries and support requests
• Send important service updates
• Analyze usage trends
• Prevent misuse and ensure platform security
• Comply with legal obligations

4. Sharing of Information

We do not sell personal data.

4.1 Service Providers

We may share information with trusted third-party providers such as hosting, analytics, email, and payment services, strictly for operational purposes.

4.2 Legal Requirements

Information may be disclosed if required by law or to protect our rights and users.

4.3 Business Transfers

In case of a merger, acquisition, or asset sale, user data may be transferred with appropriate notice.

5. Data Retention

We retain data as long as necessary to provide services, comply with legal obligations, or until deletion is requested by the user.

6. Data Security

We use reasonable safeguards such as secure servers, restricted access, and monitoring systems. However, no method of transmission over the internet is completely secure.

7. Your Rights

• Access your data
• Update or correct information
• Request deletion
• Withdraw consent
• Opt out of marketing communication

To exercise these rights, contact us at:
gaurav@storywiseacademy.com

8. Third-Party Services

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices.

9. International Data Transfers

Your data may be processed in India or other jurisdictions where our service providers operate, with reasonable safeguards in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services indicates acceptance of the updated policy.

11. Contact Us

Storywise Staartl Networks Private Limited
📧 gaurav@storywiseacademy.com
🌐 https://storywiseacademy.com